Contact And Support

Use the public support address for gameplay bugs, accessibility problems, privacy questions, security reports, or an inappropriate public leaderboard name.

Before Sending A Bug Report

Refresh the page once and try a current version of Chrome, Safari, Edge, or Firefox. If the problem continues, include the page, game mode, device, browser, input method, what you did, and what happened. A short set of repeatable steps is more useful than account or device identifiers.

Gameplay And Online Battle Help

For a control or scoring question, check How to Play and the FAQ first. For a room connection problem, say whether you created or joined the room and what status message appeared. Do not include an active room code.

Security Reports

Report suspected security issues responsibly with the affected URL, impact, and safe steps to reproduce. Do not test against another player, overload the service, publish a working exploit, or access data that does not belong to you.

Privacy And Sensitive Information

Email is handled outside the game site. Do not send passwords, payment or bank information, government IDs, private documents, or unrelated personal data. For privacy requests, explain the feature involved and the action you are requesting without attaching sensitive files.

Support email: lock.in.365d@gmail.com